Challenge-hindrance Stressors and Job Outcomes: An Islamic Work Ethics Perspective

Abstract

Stressors are perceived differently by individuals and bear diverse outcomes in work settings. Based on the transactional theory of stress, the current study focuses on two objectives. First, it explores the underlying mechanism of job satisfaction between stressors and Organization Citizenship Behavior. Second, the interactive effect of Islamic Work Ethics and Job Satisfaction was explored on OCB. Time-lagged, purposive sampling technique was adopted for data collection. Responses of 448 respondents were recorded working in the head offices of cellular services providers in Pakistan. Data were obtained in two phases. Linear regression was used to test the proposed hypotheses. Results yielded a direct relationship between challenge stressors and an indirect relationship between hindrance stressors with job satisfaction and OCB. Further, the results confirmed the indirect effect of job satisfaction between stressors and OCB. Similarly, the moderating role of IWE was also confirmed in a link between job satisfaction and OCB. This study discusses important practical implications for organizations and theoretical contributions to the literature